Products

Return Policy

At Cowboy Killer Cigars, we stand behind the quality of our products. If you experience an issue with your order, please complete our Customer Contact Form with detailed information about the problem within 7 days of receiving your product.

Each case is reviewed individually, and a member of our team will personally reach out to work with you on the best solution.

Shipping Policy

Cowboy Killer Cigars complies with all federal, state, and local laws regarding the sale and shipment of tobacco products. Orders are typically processed and shipped within 5 business days of receipt.

We ship exclusively through reputable, trusted couriers to ensure your order arrives securely and on time. Please allow additional time for tracking information to update after your order has shipped.

If your package arrives damaged or is lost in transit, please refer to our Return Policy for next steps.

Age Verification

Cowboy Killer Cigars complies with all federal, state, and local laws regarding the sale of tobacco products. By purchasing from our website, you confirm that you are 21 years of age or older.

We use age verification methods to ensure compliance with the law, and valid government-issued identification may be required at the time of delivery. Orders placed by individuals under 21 will be canceled and refunded.