Due to the nature of tobacco products, all cigar sales are final once the product has been opened.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we will work to resolve the issue.

Unopened merchandise items may be eligible for return within 14 days of delivery.

Shipping costs are non-refundable unless the return is due to an error on our part.

Contact us at info@cowboykillercigars.com for questions related to refunds and returns.